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We’ve been told we have fantastic customer service. While we try to avoid returns since they’re such a waste of resources, we understand issues come up. If you are unsatisfied or need help with an order, send us an email to and we’ll respond within 1 hour.


Capsules that have been received by a customer cannot be returned just due to safety.


It costs us a ton of money to send our orders out so any return shipping is paid by the customer and shipping costs are non-refundable.



How soon will my order arrive?

We have an odd, but personal goal. We want your order shipped and received by you faster than Amazon... While we haven’t yet mastered same day arrivals, almost all orders are shipped within 24 hours and arrive within 2-3 business days via USPS Priority Mail and include a tracking number.


What type of packaging do you use?

All orders are shipped in brown recycled padded mailers or all white/brown shipping boxes. There are no logos or company names on any of the packaging so the contents of your order remain private.


The return address on our shipping labels read “TMK


International Shipping?

Unfortunately we are only shipping orders within the United States at this time. If you’re located in another country and would like to purchase our products, drop us an email so we know where to expand first! One reason is because our electronic grinders are 200W made for American outlets. Users will need an outlet adapter to use our grinders.

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